One of the first challenges for a startup is acquiring customers. Once customers have been acquired, a new challenge emerges: retaining them. For investors, understanding how a startup manages customer retention is an important metric to consider. In this blog, … Continue reading
Customer churn
Investing in startups comes with substantial risks. While rapid revenue growth and impressive user traction numbers may grab headlines, they don’t always reflect the true financial situation of a startup. 9 out of 10 startups fail, and one of the … Continue reading
