For investors evaluating startup software companies, usage-based pricing has become an increasingly common structure worth understanding in depth. While usage-based models can signal strong product-market fit and align a company’s growth with customer success, they also introduce a category of … Continue reading
net revenue retention
One of the first challenges for a startup is acquiring customers. Once customers have been acquired, a new challenge emerges: retaining them. For investors, understanding how a startup manages customer retention is an important metric to consider. In this blog, … Continue reading
